UMass Boston

Housing is billed separately from the University charges (tuition, fees and meal plan). Housing charges will not appear on your WISER account.

Residents are able to opt in to have any financial aid (i.e., grants, loans, scholarships, etc.) that is remaining after UMass Boston tuition and fees are paid, applied to the residence halls housing cost. Any portion of the residence halls housing cost that is not paid by financial aid will be an out-of-pocket expense for the student.

How to Register for the Resident Portal 

Visit the website for the Resident Portal. 

Towards the bottom of the page, select “Sign Up Now” to register yourself for an account. 

Fill out the fields with your information including your UMass Boston email (umb.edu address ONLY), First & Last Name, Phone number, Property (The only option will be UMass Boston Residence Halls), and Unit (your room number).  

After you have submitted the registration, you will receive an e-mail with a temporary password. Please note, this password will contain punctuation. If you do not receive the e-mail, check your spam/junk folder. You will be asked to change that password after logging into the portal for the first time.  

Once the student has registered, Guarantors are also able to register for the Resident Portal following the above steps using their personal email address that was provided for the Housing Agreement. Once the Guarantor is registered, the student does need to approve the Guarantor for access.

To do this, the student would:

• Log into their Resident Portal and click Contacts
• Click Update Information
• Enter information into the fields with a red * next to them.
• Click the box next to Allow Contact to log into the Portal
• If there is an underscore (_) in the Address Salutation field, delete that
• Click Save Changes.

Both the student and Guarantor will now be able to access the Resident Portal.

They will then be able to access your Resident Portal account.

How To Submit a One-Time Payment Through Resident Portal 

When logging in to your resident portal, select “Make one-time payment”  

Fill out your payment information, be sure to enter the amount you would like to pay, and select “Continue payment” at the bottom of the web page. 

After you have completed entering in your information, you will be asked to review the information that you have entered to ensure that everything is correct and submit your payment.  

Please note, there is a service fee of 2.5% for all card transactions (credit or debit). The service is waived when using a bank draft.

How to Set Up Recurring Payment 

When logging in to your resident portal, select “Set Up a recurring payment”. A recurring payment is only to be used for those on the installment payment plan. Students who are self-guarantors or on the semester payment plan should not set up a recurring payment as it will cause your account to be past due. 

Select what payment method you would like to use for your recurring payment. This can be a credit card or a bank account. Enter the amount you want drafted, the date when you want the recurring payments to stop and select the day of the month that you want each recurring payment to be drafted. Please note, there is a service fee of 2.5% for all card transactions (credit or debit). The service is waived when using a bank draft.

Enter the details of the payment method you want to use, along with your billing address and phone number. Select “schedule payment” and your recurring payment will be set up. 

Please note, once a recurring payment is set up and approved, if you make an additional one-time payment it will not cancel your recurring payment. If you would like to cancel an existing recurring payment, please reach out to our office or cancel through the resident portal.

If you have any further questions, please email us at housing@umb.edu.