WISER Help for Students
WISER allows UMass Boston students to search and register for classes, add/drop, view billing information, access grades, and more. All help documentation and videos are now located in our WISER Knowledge Base for Students.
Knowledge Base Topics
Click a heading to expand the topic and go directly to a specific help article or video.
Enrollment
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Add a Class
Open enrollment dates can be found in WISER by clicking on theEnrollment Dates
icon. -
Swap Classes
Before add drop, the swap feature will drop the course, after add/drop the swap feature will process a withdraw/add. Visit the academic calendar for in semester deadline information. -
Drop a Class
100% refunds processed up until the drop deadline. After the add/drop deadline a drop will result in a withdrawal. Visit the academic calendar for in semester deadline information. -
Enter Permission Number
Not all professors use permission numbers. If you have written permission to enroll in a course you can forward it along with your student info and course details to the Registrar's office. -
program fee form
Each degree-seeking graduate student is required to maintain continuous registration until the degree that the student is seeking has been formally awarded. If a graduate student does not register for course, thesis, or dissertation credits during any semester, the student must pay a Register for Program Fee Course to maintain continuous registration. After add/drop you will have to use the program fee to enroll in the course.
Finance and Financial Aid
My Academics
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Access Placement Tests
For more information, please visit the University Advising Center page. -
Apply for Graduation
All students must apply for graduation in order to have their record reviewed for degree conferral. Undergraduates need to have a minimum of 90 credits and be on track to complete all academic requirements by the date selected. Graduates need to be on track to complete all academic requirements, including practicums and thesis/dissertation defense/binding by the date selected. -
Obtain an Enrollment Verification
Email the Registrar's office if you have questions about enrollment verification. -
View Course History
Course history shows all courses completed, transferred in and in progress courses. -
View Graduation Status
Name/Address Change form must be submitted before your degree date.
My Schedule
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View Class Session, Dates & Times (Taking continuing education courses may affect your bill.)
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View Your Schedule (There are links in WISER to email yourself a pdf of your schedule.)
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UMass Boston Bookstore (This link goes to another website.)
Advisors, Holds & Grades
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Change Campus for Student Center— This is useful if you have applied to or taken courses at our Dartmouth or Lowell campus. Holds from UMass Dartmouth or UMass Lowell do not affect your UMass Boston account and vice versa.
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Contact Your Advisor— You will need to meet with your advisor every semester before you can register for classes.
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Give access to your account— The student manages passwords for their additional users; passwords cannot be changed or retrieved by the IT Service Desk. Please make sure additional users keep their credentials in a safe place and review our FERPA guidelines.
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Remove Emergency Contact & Address Hold—You will need to confirm your emergency contact and address information before you can register for courses.
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View Your Grades— Past Due balance holds will prevent you from viewing your grades.
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View Your Holds— We have positive and negative service indicators, always expand details to learn more about your holds.
For Undergraduate Students Only
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Select Pass-Fail Option
Pass/fail is for undergraduate students only. More on the policy is available at the Registrar's office page. -
Revoke Pass-Fail Option
You can make changes up until the pass/fail deadline. Visit the academic calendar for in semester deadline information. -
Apply for Re-enrollment
If your application requires a personal statement, please make sure you have all attachments ready before you start the form. -
Run a Degree Audit
You should save a copy of your degree audit each semester after you set your schedule.
For Non-Degree Students Only
Satisfactory Academic Progress
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SAP Appeal - Full Walkthrough
A walkthrough on how to submit your SAP appeal online from start to finish. -
SAP Appeal - From WISER to StudentForms
This video shows you how to access the SAP appeal through WISER -
SAP Appeal - The Personal Statement/Appeal Letter
This video shows you how to complete the appeal and submit supporting documentation. -
SAP Appeal - Academic Plan
This video shows you how to upload your academic plan once it has been completed through DocuSign -
SAP Appeal - Submitting the Appeal for Review
This video shows you how to make sure your SAP appeal is complete and how to submit the appeal for review. -
SAP Appeal - Additional Information Needed
This video is to show you what to do if additional information or documentation has been requested after you have submitted your appeal.
Inclusive Identity
Live Chat Support
Live chat support for WISER is available in the ITS Self Service Portal.